Alison Charles

Resilience Strategist | Leadership Coach | Project & Programme Management Consultant

Alison Charles is an experienced resilience consultant and transformation expert with a unique edge. She doesn’t just talk change; she’s delivered it at scale in some of the most complex global environments.

With over three decades of experience across the financial, energy, and corporate sectors, including 15 years at Shell leading high-value organisational change projects across 14 countries, Alison brings deep expertise in project management and change leadership.

Whether guiding a team through a £25M global rollout or helping individual leaders navigate burnout and find their voice, Alison’s impact lies in her ability to balance structure with empathy. Her approach blends strategic programme oversight with coaching that empowers people at every level to take ownership, adapt confidently, and build resilience.

Alison’s credentials include:

  • Disciplined Agile Senior Scrum Master (DASSM), PMI

  • Project & Programme Management certification from The George Washington University School of Business

  • Certified instructor and authorised training partner for the Project Management Institute (PMI)

She specialises in:

  • Project & Programme Coaching – Equipping teams with the clarity, confidence, and agility to deliver results

  • Change Management - Supporting organisations and individuals to navigate transition smoothly and successfully

  • Organisational Resilience – Designing wellbeing programmes that future-proof teams and reduce attrition

From delivering 500+ training sessions to rolling out HR and learning platforms across five continents, Alison knows that the success of any transformation rests on one thing: people. Her mission is to make change not just manageable, but meaningful.

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